Texas Department of Banking

For Employers or Employees who are domiciled or employed in Texas and have questions concerning your payroll tax filing:

If you have a complaint, first contact the Client Relations HR & Payroll division of JetPay, An NCR Company at 800-366-9729. If you still have an unresolved complaint regarding the company’s payroll tax filing activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), or visit www.dob.texas.gov.

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